Frequently Asked Questions
Q: Do you accept insurance?
A: For some services including massage therapy, we will provide you the documentation necessary to file a claim with your insurance but we will not file for you.
Q: What types of insurance do you accept?
A: We accept the following types of insurance:
Q: What will my initial chiropractic visit cost?
A: Without having examined you and discussed your particular case, there is no exact answer. Our 90-minute new patient appointments include a full examination, health history review, X-rays, therapy, and adjustment. These appointments run between $100 and $500 depending on the level of X-rays required. If your insurance has a copay, your visit cost may only be the copay amount. We are happy to verify your benefits prior to your appointment and give you all that information to help you in your decision. Don’t hesitate to let us know if cost is a concern so we can assist you in any way possible.
Q: Do I have to be a chiropractic patient to receive the other services you offer, such as massage or acupuncture?
A: No, we welcome anyone and everyone to utilize the services that fit them best. Contact our front desk staff at (281) 292-6644 to schedule an appointment for any of the services we offer.
Q: If I have recently had X-rays or an MRI, do I have to have X-rays taken again with you?
A: No, as long as the X-rays or MRI were done within the last six months. We will get your release to request those records or have you bring them with you to your first visit.
Q: Do you accept workers compensation?
A: No. At this time, the clinic does not accept workers compensation claims.
Q: If I come to see you after being injured in a car accident, what information do I need to have with me in regards to paying for my care?
A: We need a claim number, contact name, phone number, and address for your insurance company. We do not accept third-party payments on accident claims, so we encourage all of our accident patients to investigate whether or not they elected to have a Personal Injury Protection policy on their own auto insurance.
A PIP is a fund of money (typically $2,500 to $5,000) that you have been paying into as part of your premium every month. Even if the accident is someone else’s fault, you can still open a PIP claim with your insurance so you are not out-of-pocket for your medical needs. Your auto insurance adjustor should provide you with a claim number and an address, phone number, and contact. We then send all your bills to them to pay until the fund is exhausted. When it’s time to settle your auto claim with the third party, our records provide proof that you should be reimbursed the money used from your PIP. This is money straight back into your pocket. Payment is due at time of service if a PIP is not applicable.
Q: What methods of payment do you accept?
A: We take MasterCard™, Visa™, Discover™, American Express™, checks, and cash.
Q: Where are you located?
A: We are located at 9303 Pinecroft Drive, Suite 200, across Pinecroft from Memorial Hermann Hospital near Research Forest. Call our front desk for more detailed directions.
Q: When I call to make my appointment, what information should I have ready?
A: For a chiropractic visit, we will need your name, date of birth, and two daytime telephone numbers, as well as your insurance company’s name, phone number, and ID number. For all other services, we require your name and best contact numbers when you arrive. You will have paperwork to fill out for all of our services, but we have made all of our new patient forms available online.
Let the staff at our chiropractic center in The Woodlands, TX, answer your questions about our spinal care services. Contact us today to ask us anything about our local chiropractor services for patients in The Woodlands and surrounding areas.